Privacy Policy

Cultivating Mindfulness understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of customers and will only collect and use our obligations and your rights under the law.

 

1.            Information About Us

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Cultivating Mindfulness was founded by Julie Griffin.

Data Protection contact: info@cultivatingmindfulness.org.uk

 

2.            What Does This Policy Cover?

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This Privacy Notice Information explains how we will use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

3.            What is Personal Data?

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Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

 

4.            What Are My Rights?

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Under the GDPR, you have the following rights, which we will always work to uphold:

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a)            The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

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b)            The right to access the personal data we hold about you. Part 10 will tell you how to do this.

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c)            The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

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d)            The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

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e)            The right to restrict (i.e. prevent) the processing of your personal data.

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f)             The right to object to us using your personal data for a particular purpose or purposes.

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g)            The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

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h)            Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

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i)              For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.

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Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

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If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

5.            What Personal Data Do You Collect?

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We may collect some or all of the following personal data (this may vary according to your relationship with us;

·         Name;

·         Address;

·         Email address;

·         Telephone number;

·         Information about your preferences and interests;

·         Business name; if applicable

·         Job title; if applicable

·         Profession; if applicable

·         Feedback and service reviews you have provided to us when booking or attending a course or event with us.

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Personal data may include communication that you send to us through emails, when you visit our website or complete the website contact form, text, social media you send us, including the promotional event emails we send you via;

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·         Gmail service – GDPR compliant.

·         Mailchimp service – GDPR compliant

-         Google analytics - GDPR compliant

·         wix - GDPR compliant. Cookies may also be used which are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. You can set up your browser to refuse all or some cookies, or to alert you when websites set or access cookies, please note some parts of this website may become inaccessible or not function properly.

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Take a look at the table below to view which cookies Wix implements on Wix sites:

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Cookie name                                       Life span                                  Purpose

                   svSession                                             Permanent                                Creates activities and BI

                   hs                                                          Session                                    Security

                   incap_ses_${Proxy-ID}_${Site-ID}        Session                                     Security

                   incap_visid_${Proxy-ID}_${Site-ID}      Session                                     Security

                   nlbi_{ID}                                                Persistent cookie                      Security

                   XSRF-TOKEN                                        Persistent cookie                      Security

                   smSession                                            Two weeks                                Identify logged in site members

 

 

6.            How Do You Use My Personal Data?

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Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

·         Providing and managing your account.

·         Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.

·         Personalising and tailoring our services for you.

·         Communicating with you. This may include responding to emails or calls from you.

·         Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing us at; info@cultivatingminsfulness.org.uk.

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With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or text message or post with information, news, and offers on services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

7.    How do you store, use, share and disclose your website visitors' personal information?

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 
Currently we do not operate a payment gateways by Wix.com but should if we decide to offer this in the future our company would adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Technical data such as about your use of our website may include your IP address, details about your browser, length of visit to the pages on our website, page views and navigation paths, details about the number of times you use our website. The source of this date is from our analytics tracking system to deliver relevant website content to you and to understand the effectiveness of our website and to grow our business.
 

 

8.            How Long Will You Keep My Personal Data?

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We will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected. We will retain it for the purposes of satisfying any legal, accounting or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

We may also use anonymous date for research or statistical purposes in which case we may use this information without further notice to you.

 

9.            How and Where Do You Store or Transfer My Personal Data?

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We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

 

Where we use certain service providers we may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.

Where we share your data with external third parties, as detailed below in Part 9, that are based outside of the EEA. The following safeguards applied to such transfers:

We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission.

 Where we transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar levels of data protection to those in Europe. More information is available from the European Commission.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

·         We use a Secure Sockets Layer (SSL) certification to ensure your data has a secure connected to our website from your browser.

·         All personal data is stored safely and securely with updated modern software and our systems are password protected and encrypted with appropriate backup in place.

·         All personal data will only be accessible to Cultivating Mindfulness personnel to avoid unauthorised data sharing.

·         In the event of a breach of security we shall assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO.

 

10.         Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

11.         How Can I Access My Personal Data?

If you want to know what personal data we have about you or correct, amend or delete, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 3 weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

12.         How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Julie Griffin):

Email address: info@cultivatingmindfulness.org.uk

 

13.         Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our website.